Frequently asked questions

Finding a UK research peptide supplier

Who is OWSA Labs?

OWSA Labs is a UK supplier of lyophilised research peptides for laboratory use only. Third-party certificates of analysis for selected product lines are listed on our Certificates of Analysis page. We ship within the UK, with free Royal Mail Tracked 24 delivery on orders of £40 and over (£3.49 under £40); international shipping is available by prior arrangement after customers contact support before ordering, and offer educational tools (Atlas evidence grades and a reconstitution calculator). Not a pharmacy. Not for human consumption.

Where can I buy research peptides in the UK?

OWSA Labs supplies research-use lyophilised peptides to UK addresses, including Northern Ireland, with free delivery on orders of £40 and over (£3.49 under £40). International shipping is available by prior arrangement; customers must contact support before ordering. See the shop, certificates of analysis, and shipping pages. Match any COA to the lot on the vial.

What should I look for in a research peptide supplier?

Prefer clear research-use-only framing (no human-use advice), UK dispatch, transparent shipping, batch-specific third-party COAs you can verify, honest unpublished gaps, and storage/handling guidance. Where a line on our Certificates of Analysis page shows “Not currently published”, no certificate of analysis is currently published for that product or strength.

Do you ship internationally?

International shipping is available, but customers must contact customer support before ordering. International orders are arranged with support and may be subject to applicable customs and local-law requirements.

Do you accept cards?

Yes. Visa, Mastercard, Apple Pay, Google Pay and crypto (USDT on Ethereum) are available. No payment or card fee is charged to customers. Full detail: Payment methods.

Do you accept Apple Pay / Google Pay?

Yes. Apple Pay and Google Pay are available at checkout alongside Visa and Mastercard, where your phone, tablet, or browser supports them. No payment or card fee is charged to customers. See Payment methods.

Shipping, payment and returns

How much is UK delivery?

Free UK Royal Mail Tracked 24 delivery on orders of £40 and over before discount codes (£3.49 under £40), including Northern Ireland. International shipping is available by prior arrangement; contact customer support before ordering.

What is the cut-off for same-day dispatch?

2:00pm UK time on business days (Monday–Friday). Orders after 2pm, at weekends or on UK bank holidays are dispatched the next business day, via Royal Mail Tracked 24. Tracking is emailed on dispatch.

How long does delivery take?

UK delivery is 1–2 working days after dispatch.

What is your returns policy?

Cancellation: unopened, sealed vials can be cancelled within 14 days of the day after you receive your order (buyer pays return postage). No returns once a vial is opened (hygiene seal), unless it is faulty or not as described. This does not affect your statutory rights. If you receive a wrong or damaged item, contact customer support and we’ll put it right. Refunds can be made to cards. For crypto payments, the refund method is agreed with you through customer support. Full policy: Returns & refunds (/returns/).

Products and documentation

Do you provide a certificate of analysis?

Third-party certificates of analysis for selected OWSA Labs product lines are listed on our Certificates of Analysis page. Each certificate covers only the batch and strength printed on it and was commissioned by the company named on it, not by OWSA Labs. We can’t yet confirm which lot is in stock; check the lot number on your vial against the certificate.

Legal position and use

Can you tell me what quantity to use?

No. We do not give guidance on human use in any form.

For laboratory research use only. Not for human consumption.